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Dixons Commercial Insurance Brokers · Insurance product

Hotels, B&Bs & Guesthouse Insurance

Insurance options for hotels, bed and breakfasts, guesthouses and similar accommodation businesses.

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At a glance

Who is this product for?

Hotels, bed and breakfasts, guesthouses and eligible serviced accommodation operators.

Explore your options

What can it cover?

Depending on the premises, activities and selected sections, cover may include buildings or contents, business interruption, public and employers’ liability, money, and other hospitality-related protections.

Build the right protection

Cover options to explore

Explore some of the insurance sections that may be relevant to your business. The options available will depend on your activities and the markets we approach.

01

Buildings and contents where insured

May cover insured damage to the hotel or guesthouse buildings, including the structure and fixtures. The insured property, perils and sums insured are set out in the policy and schedule.

02

Business interruption

Can help with loss of income and certain additional costs if insured damage disrupts trading, for example when guest rooms or key facilities cannot be used. The interruption must meet the policy trigger and indemnity period.

03

Public and Products Liability

Can protect against certain legal liabilities if a guest, visitor or other third party alleges injury or property damage connected with the hotel or accommodation business. The activities and circumstances must fall within the policy.

04

Employers’ Liability

Addresses certain legal liabilities to employees for injury or illness arising out of their work. Employers with staff such as reception, housekeeping, kitchen and maintenance teams should consider their statutory obligations.

05

Money and other selected extensions

May cover defined business money, such as takings held at the premises or in transit, subject to limits, security requirements, permitted locations and policy conditions.

06

Stock

May cover food, drink, cleaning supplies and other trading stock at declared premises, subject to stock definitions, values, seasonal increases and policy conditions.

07

Equipment breakdown

May cover specified mechanical or electrical breakdown of refrigeration, kitchen, laundry, heating or other business equipment, with resulting damage or interruption only where insured.

08

Deterioration of stock

May cover specified chilled or frozen food and drink spoiled following an insured refrigeration failure or temperature change, subject to maintenance, security and notification conditions.

09

Loss of licence

May provide defined protection following specified events affecting a premises or business licence, where the extension is available and selected. The insured events and basis of settlement are policy-specific.

Real-world scenarios

How could insurance help?

Examples of situations businesses may face, and the types of cover that may be worth discussing with a broker.

An unexpected incident affects the business

An event occurs that may fall within a selected section of cover.

Cover to discuss: Relevant selected policy section

A third party makes an allegation

A customer, visitor or other third party alleges loss arising from the business.

Cover to discuss: Liability cover where insured

These are illustrative scenarios, not actual Dixons customer claims or confirmation that a policy will respond. Any claim is assessed against the policy terms and circumstances.

More ways to protect your business

Additional options

Depending on the nature of your business, there may be further areas of protection worth exploring. These options are not included automatically and availability varies between insurers.

Glass and sanitary fittingsMay cover accidental breakage of fixed glass, mirrors, sanitary fittings and similar items at the insured premises, where selected.
Goods in transitMay protect specified business property, supplies or equipment while being transported, subject to vehicle, security and territorial conditions.
Equipment breakdownMay help with repair or replacement costs following insured mechanical or electrical breakdown of specified equipment, such as kitchen or laundry machinery.
Food spoilageMay cover defined loss of refrigerated or frozen food following an insured failure or event, subject to maintenance, temperature and notification conditions.
Money and personal assaultSome arrangements can include cover for business money and specified personal assault benefits following an insured robbery or incident.
Loss of licenceMay help with a defined loss in the value of a premises or business licence following specified events, where this extension is available and selected.
Deterioration of refrigerated stockMay cover defined loss of chilled or frozen food and drink following an insured refrigeration failure or temperature change, subject to maintenance and notification conditions.
Personal accidentMay provide agreed benefits if an insured owner or employee suffers a specified accidental injury, disablement or death. Benefits and eligibility are defined by the policy.
Legal expensesMay provide legal advice and meet specified legal costs for insured disputes, subject to the events and terms listed in the policy.
Good to know

Frequently asked questions

Some useful starting points about this type of insurance. If you have a specific question about your business, speak to our team.

What does this insurance cover?
The cover depends on the activities insured, the sections selected and the policy wording and schedule.
Can the policy be tailored to my business?
We can discuss your activities and approach suitable insurance markets to explore available options.
What information will a broker need?
We will usually discuss your activities, turnover, people, premises, contracts, claims history and the cover you are looking for.
Is cover automatic once I enquire?
No. Cover is subject to insurer assessment, acceptance and confirmation of the terms.
Speak to a commercial insurance broker

Let's talk about your business.

Tell us about your work and we'll explore the insurance options available across our markets.

Contact Dixons →   01727 736 970

Product information is a general guide. The options available depend on your business and the insurance markets approached.